Questions, answered
Before you stretch.
Short answers to what people ask us most. Anything else, just WhatsApp us.
The stretch
Assisted stretching vs massage vs physio: what's the difference?
Assisted stretching is guided movement. You relax while your therapist moves you into each stretch, holds it, adjusts it and checks in as you go. The focus is mobility, range of motion and how your body feels when it moves.
Massage works mainly on the muscle itself, through pressure. Several of our therapists are also trained in sports massage, so they can explain how the two fit together for you.
Physiotherapy is clinical care: physios assess, diagnose and treat injuries and conditions. Assisted stretching isn't physiotherapy and doesn't replace medical advice. If you're injured or in pain, check with a doctor or physio first. We're happy to work alongside their guidance.
What ages is assisted stretching for?
Pretty much every age. Our clients range from 9 years old to their mid-80s. What changes from one stage of life to the next is what your body needs, so every session is shaped around the person on the bench.
Kids and teens: growing bodies, school sport and long hours bent over a desk or phone. Sessions are gentler and adapted to a body that's still growing. Under 18? Please come with a parent or guardian.
Adults: tight hips and shoulders from desk work, recovery between training sessions, mobility for the sport you love, or simply feeling less stiff day to day.
Older adults: keeping the movement you rely on, like reaching, turning, bending and getting up from a chair with ease. The pace is slower and the pressure gentler, always guided by how you feel.
Whatever your age, tell your therapist about any injury, surgery, pregnancy or medical condition before you start. If you're under treatment, check with your doctor or physio first.
Do I need to be flexible?
Nope. You don't need to touch your toes or know a single stretch. Feeling tight is the whole point of coming in. Tell us where you're starting and we'll work from there.
What should I wear?
Comfortable clothes you can move in: a T-shirt with shorts, leggings or flexible workout trousers. Leave the jeans and anything tight at the waist at home.
Does it hurt?
It shouldn't. You'll feel the stretch, sometimes strongly, but it should never be sharp pain. Your therapist works at your pace and checks in throughout. If anything feels like too much, say so and they'll ease off.
What happens in my first session?
First, you tell your therapist what feels tight, how you spend your day and what you want to work on. Then you settle in while they guide you through the stretches, explain what they're doing and check in along the way. At the end you talk through how it felt and what to focus on next time.
I have an injury or a medical condition. Can I still come?
Please message us before you book. Assisted stretching isn't a medical assessment or a replacement for treatment, so get medical advice first about an injury, unexplained pain or any condition that could affect your session. If you're already seeing a physio, tell your therapist and we'll work alongside that guidance.
Booking
Can I choose my therapist?
Yes. Pick them by name when you book, or tap "Book with…" on their profile. Open to anyone? Choose first available for the earliest time.
How do I choose a therapist?
Have a read of the bios. Everyone brings a different background, from sports therapy and personal training to rehab and injury prevention, so pick whoever sounds like a fit for what you want to work on. Still not sure? Book first available, or WhatsApp us what's bothering you and we'll point you to the right person. Found someone you click with? Book them by name every time.
How do I book?
Online, in a few taps: pick your therapist, your session and a time that suits you. Prefer to chat? WhatsApp us on +65 9091 6069.
How long is a session?
Sessions are 60 or 90 minutes. You'll see each session's length and price on the Sessions page, and again when you book.
Do I pay online?
No. Booking online reserves your slot; you don't pay anything on the website. Payment is handled at the studio when you come in.
What if I need to cancel or reschedule?
To cancel or reschedule, please message us on WhatsApp at +65 9091 6069.
Plans change, we get it. Let us know as early as you can, so we can move you or offer the slot to someone else.
Getting here
Where are you, and what's the nearest MRT?
Level 4 of Orchard Shopping Centre: 321 Orchard Road, #04-01/02 Orchard Shopping Centre, Singapore 238866. The nearest MRT is Somerset MRT, a short walk away.
When are you open?
Mon–Fri 8am – 9pm, Sat–Sun 8am – 7pm. Book ahead so your therapist is ready for you.
Still wondering?
Ask a real person. Or skip the questions and get on the bench.